Written by Mackenzie Manley, Content Specialist, Downtown Main Library
National Library Outreach Day is Wednesday, April 22, a celebration of staff who meet Library customers where they’re at, including schools, senior facilities, and local organizations.
With an emphasis on equity and access, Cincinnati and Hamilton County Public Library’s Outreach Department provide early literacy support for children and educators; learning and enrichment opportunities for youth and teens; and technology assistance, lifelong learning, and engagement for adults and seniors.
“Through deliveries, on-site programs, and personalized support, Outreach helps seniors stay engaged in lifelong learning, access information and entertainment, and maintain social connections,” said Lacey, “reducing isolation and reinforcing the Library’s commitment to being an inclusive and accessible community resource.”
Key services include door-to-door delivery for older adults living in retirement communities, mailed Library deliveries for Hamilton County residents with medical disabilities, and deliveries to schools to help supplement classroom materials.
Martha Stephens has received materials from the Library’s Outreach Department at her retirement home.
“That’s real nice that they can do that,” said Martha of deliveries being provided to senior living facilities, including her own. “A lot of people don’t travel much. They may not even have a car. Yet, they can get some books. That’s a good practice.”
Along with a few others, Martha recently visited the Downtown Main Library in person. The group toured the MakerSpace, Cincinnati Room, and Outreach Department office. Along the way, they made buttons, learned about local history, and perused exhibits.
“When residents are able to visit the Library, it’s more than just an outing. It’s a reconnection to a place filled with memories of learning, reading, and discovery,” said Lacey. During such visits, Lacey said that many seniors have remarked on how much the Library has changed since they were younger, often sparking memories of the libraries they, or their family, grew up with.
“These visits help those who don’t get out often feel welcomed, engaged, and reminded that the Library is still a space for them at every stage of life,” said Lacey.
On the day of the visit, Martha said she wasn’t sure about coming as she uses a walker to get around. But the visit proved interesting.
“It’s been nice to visit today. I live in a retirement home, and we came on a bus,” said Martha. “I didn’t have to drive or anything.”
Learn more about how the Library brings its resources and services to the community at CHPL.org/outreach.
Meet a Library Worker
Meet Roni Hyman, an Outreach Services Library Customer Specialist with over 20 years of experience. From organizing materials for book clubs to delivering items to senior homes and apartment buildings, there’s never a dull moment in Roni’s workday.
“What I love most about my job is being able to bring the Library to children and seniors who may not otherwise have access to the Library,” Roni said.
Learn more about Roni, and what it’s like to work in the Outreach Department, below.
Roni was also featured in conversation with Lacey in a the Library’s podcast Checked Out.
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