Dear Harrison Branch Library: Airi’s First Business Letter

Written by Joe Armstrong, Content Specialist, Marketing, Downtown Main Library

We insist on being a library for all. All minds. All modes. All needs. More than 2.4 million visits are made to the Cincinnati & Hamilton County Public Library each year from customers living in and working in our diverse, vibrant, and unique neighborhoods. Our series “Meet a Library Customer, opens a new window” shares the stories that minds of all kinds have each day at CHPL.

The Library receives all kinds of letters every day. Most are the same sort of spam and advertisements that clog your mailboxes, but every so often we receive letters that make our day: letters from you, our customers! One letter sent to the Harrison Branch Library was so well-written (and adorable!) that we couldn’t help be share it!

Dear Harrison Branch Library

If you’ve never sent a business letter before, there are a few things to learn: how to properly address the envelope, use the appropriate salutation, and double-check for typos. When we received a letter from Airi, a fourth-grader who often visits the Harrison Branch Library, the letter was crafted so well that it was hard to believe it was her first time sending one!

A New Pen Pal: The Library

“I will be really happy if you respond back!”

When Michelle Elliott, the Harrison Branch Library’s Senior Branch Manager, read Airi’s request she immediately wrote back. Her response also came with a surprise – an invitation for a behind-the-scenes tour of the Library! Take a look at Airi’s experience touring the Library, and find out why Airi wrote to one of her favorite places to visit:

CHPL’s Mailbox is Open

We love receiving letters from our customers like Airi. Write to your favorite neighborhood branch. Who knows, maybe you’ll have a new pen pal, too! Visit our location pages, opens a new window to find the mailing addresses for all of our locations. Use your library card to brush up on how to write letters and emails using LinkedIn Learning, opens a new window or by going to one of our business writing classes., opens a new window We can wait to hear from you!

Which neighborhood branch library would you want to be your pen pal? Let us know in the comments below!

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