Written by Liz Foreman, Brand Coordinator, Downtown Main Library
On June 17, AT&T will discontinue its email to text service, which about 10,000 people use to receive notifications about their Library accounts via text messaging. Notifications from the Library include messages when items on hold are ready for pickup.
If this impacts you, please update the contact information on your account by June 13, 2025. You may select from email or telephone notifications.
You can update your account using the following instructions below or can Ask a Librarian for assistance.
How to Update Your Contact Information
- Log in to CHPL.org and click the gear icon in the menu under your username:
2. Now, visit the Account: Email page to update the email address where you receive email notifications. Or, visit the visit the Account: Phone Number page to update the phone number where you receive telephone notifications.
3. Visit Contact Preferences to switch your between phone and email notifications. The Library does not currently offer a text messaging option for notifications.
Have questions? Please Ask a Librarian online or call 513-369-6900.
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