Frequently Asked Questions

Yes, whether you're on your phone, tablet, eReader, or even TV, there's a Library app to help make digital borrowing quicker and easier.

Please note, the Overdrive app phased out in early 2023 and fully transitioned to Libby. Both apps access the same digital collection and Libby provides even more features to explore. Libby allows for simple, customizable reading, the ability to export notes and highlights (perfect for book clubs), tags to track your favorite reads, wish lists, and more.

Visit our Stream & Download page for links and descriptions. 

No, Libby and Flipster Magazines can be read in a web browser.

Libby and Flipster magazines are always available; you don't have to place holds on them. 

There are unlimited checkouts. 

Freading 

No, Freading does not accept recommendations.  

Hoopla 

No, Hoopla does not accept recommendations. 

Libby (Previously Overdrive) 

While you can't recommend titles to your library in Libby quite yet, Libby is working on a feature that will let you express interest in any title in the OverDrive catalog. If a title you're interested in is purchased by one of your libraries, you'll receive a push notification in Libby.

This feature will be released in 2023.

Recommending physical titles for purchase 

The Library accepts up to 20 physical title purchase requests per month, per customer account. (You also may request eBooks and eAudiobooks through the Library’s website.) Please visit this FAQ page for more details. 

No, you will not accumulate overdue fines on digital titles. Digital titles are returned automatically. 

Magazines have now transitioned to the Libby website, and the Libby app. Access to these titles in RBdigital ended on March 31, 2021.

Learn more on Libby's webiste. You also can contact the Library's Virtual Information Center by phone, at 513-369-6900, or email.

There are no due dates; you can keep the magazines as long as you'd like.

Yes, you must have a library card and your PIN to borrow Libby magazines. Your card must be in good standing.

Misplaced your card number or pin, please ask a librarian. Don't have a library card? Apply online now.

PCs, Macs, iOS, Android, and Kindle Fire/HD/HDX devices.

Yes, download the Libby app to read magazine, eBooks, and more.  Visit our Stream & Download page for download links and descriptions.

RBdigital, one of our eAudiobook and eMagazine providers, was acquired by OverDrive / Libby, another digital book vendor. That means that all the content that you’ve come to enjoy through RBdigital is now available through the Libby app instead of the RBdigital apps.

The transition timeline for eMagazines was Jan. 28, 2021.

Thanks for your patience and understanding during this change. Please contact  digitalbooks@chpl.org  or chat with us if you have any comments or questions.