Access Government Resources

Access Government Resources

Find government information and services at your Library.

All of Cincinnati & Hamilton County Public Library's 41 locations help connect you with information and resources for your city, county, state, and federal governments.

Popular Resources and Services

CHPL partners with the United Way and AARP to offer tax help and preparation at select branches of the Library, free and available to low-income and moderate-income families.

Attend events or get one-on-one support to file the Free Application for Federal Student Aid (FAFSA) at the Library. Find out what funds are available to you to pay for education and training programs after high school.

Apply to obtain or renew your passport at select library locations. Visit our Passports webpage to find what to bring, more information, and to make an appointment.

Fax unlimited documents and print up to 20 pages per day for free at all 41 library locations.

Every voter counts. Register to vote and find nonpartisan voting information at a library location or on the Library's website.

Connect to Government Resources

Contact Government Agencies

All CHPL library locations have public computers and free Wi-Fi to use for emailing government agencies, scanning documents, accessing government websites, and more. Cincinnati residents can download and use the Cincy311 mobile app to access to various Cincinnati government departments such as Transportation & Engineering, Buildings & Inspections, Health, and Public Services.

Print Financial Documents

Print out tax forms and instructions, W2's, paycheck stubs, and more at any library location - up to 20 pages for free per day.

Locate Housing Resources

Use the library's free public computers and Wi-Fi to apply for affordable housing, internet, Home Energy Assistance Winter Crisis Program (HEAP), opens a new window, Cincinnati Metro Housing Authority (CMHA), opens a new window, and more.

Find Medical Information

Access medical forms on the Library's free public computers and Wi-Fi or to apply for Medicare, opens a new window/Medicaid, opens a new window.

Access Social Services

Find and apply online for social services from Hamilton County Jobs and Family Services, opens a new window using the Library's free public computers and Wi-Fi. Print and fax forms, opens a new window, apply for Supplemental Nutrition Assistance Program (SNAP), opens a new window, find childcare assistance, opens a new window, sign up for your Golden Buckeye Card, opens a new window, and more.

Find a New Job or Learn New Skills

Learn new career skills, find a new job, and more through OhioMeansJobs, opens a new window online using the Library's free public computers and Wi-Fi. View upcoming job fairs hosted in partnership with OhioMeansJobs on our website.

Help at the Library

Access Technology

Library staff can assist you in reserving one of our public computers and laptops, accessing CHPL's free Wi-Fi, and provide assistance in copying, faxing, and printing materials. The Library provides unlimited free faxing and free printing up to 20 pages per day.

Get Technology Support

Library staff can help you set up an email address, navigate government websites, create government accounts, set up appointments, and more. To set up one-on-one assistance virtually or in-person, make a free Ask a Librarian appointment.

Find Resources

Get assistance from library staff to find the correct forms and instructional materials or assist you in determining what personal documentation you may need to verify your identity with government agencies.

Use Meeting and Study Rooms

Reserve a meeting or study room for free online to use for remote work, accessing government websites, and more.

"One of our customers was suddenly laid off and came in for assistance applying for unemployment insurance. Afterwards, she said we were always so helpful and kind to her. She recently stopped by and told us she started a new job!"

- Staff at the Groesbeck Branch Library

"A customer visited the Walnut Hills Branch to get help with possible identity theft. He told us that as a result he has not received any economic impact payments and cannot find work. We shared some resources including ODJFS' new ID theft hotline to help him get his claim started. Before leaving he said he was thankful to have someone to talk to who genuinely cares."

- Staff at the Walnut Hills Branch Library

"The fact that I can come in a few times a year and have my tax forms printed, rather than having to purchase a printer, is invaluable."

- Walnut Hills Branch Library Customer

"A customer shared she was very intimidated by the process to find a passport acceptance facility, but the Library staff who assisted her went above and beyond with how kind and helpful they were during every step of the way, from phone call to the appointment itself. She was visibly relieved that things had gone so well with her passport appointment." 

- Staff at the Anderson Branch Library

Be a Library Champion

Share the Library's value as a trusted community resource by recommending the Library and it's services to your neighbors and elected officials.

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